We verify service pro's license with the state's licensing authority's database if he/she provides that information to Marketplace.
We check to ensure each service provider is not a sexual offender using the Department of Justice's comprehensive, nationwide registry.
We screen service pros through Acxiom Information Security Services' national criminal database of more than 600 million criminal record files if the service pro requests a background check.
We carefully review each service profile to ensure that it meets our community standards.
We verify the following identity details when they are provided by service pros:
Social security number
Social media accounts
Marketplace asks former clients to evaluate a service professionals quality of work, timeliness and professionalism.
While Marketplace seeks to create the safest marketplace for local services on the Internet, Marketplace does not insure against losses from work contracted through Marketplace, does not mediate disputes between buyers and sellers on Marketplace, and does not otherwise guarantee the work of the professionals listed on Marketplace. See our personal safety tips to learn how to stay safe on Marketplace!